At Smukz, we are committed to providing our customers with the utmost satisfaction and confidence in their purchase of leather products. If for any reason you are not entirely satisfied with your leather product, we offer a hassle-free refund policy within 30 days of purchase.

To be eligible for a refund, the leather product must be in its original condition, unused, and with all original tags and packaging intact. Please note that personalized or customized leather items may not be eligible for a refund, as they are made to order.

To initiate a refund, simply contact our customer support team within 30 days of receiving your leather product. We will guide you through the return process and provide you with a return authorization number. Once we receive and inspect the returned product, we will process your refund to the original payment method.

Please allow 5-10 business days for the refund to reflect in your account, depending on your bank or payment provider.

For any further inquiries or assistance, please don’t hesitate to reach out to our customer support team. Your satisfaction is our priority, and we are here to ensure your Smukz leather product brings you joy and style for years to come.